Terms of service

Last Updated: 10 JULY,2026

Welcome to URBANRUDRA. These Terms of Service ("Terms") govern your access to and use of our website, products, and services. By accessing our website or placing an order, you agree to be bound by these Terms. If you do not agree with these Terms, please do not use our website.

1. Eligibility

By using this website, you represent that:

You are at least 18 years of age or are using the website under the supervision of a parent or legal guardian.
The information you provide is accurate, complete, and up to date.
You will use this website in accordance with these Terms and applicable laws.

2. Account Terms

You may choose to create an account to make shopping more convenient.

If you create an account, you agree to:

Keep your login credentials secure.
Be responsible for all activities under your account.
Provide accurate and current information.
Notify us immediately of any unauthorized access to your account.

We reserve the right to suspend or terminate accounts that violate these Terms or are suspected of fraudulent or unlawful activity.

3. Products and Availability

We strive to display our products, descriptions, colors, and images as accurately as possible. However, actual product colors may vary slightly depending on your device or screen settings.

All products are subject to availability. We reserve the right to discontinue, modify, or limit the quantity of any product without prior notice.

4. Pricing and Payment

All prices displayed on our website are in Indian Rupees (INR) unless otherwise stated.

Prices may change without prior notice.

Payment must be successfully completed before an order is processed, except where Cash on Delivery (if offered) is selected.

We accept payment through authorized payment gateways and methods available during checkout.

If a payment is declined or fails, your order may not be processed.

5. Order Acceptance

Placing an order does not guarantee acceptance.

We reserve the right to:

Accept or reject any order.
Cancel orders due to pricing errors.
Cancel orders suspected of fraud or unauthorized activity.
Limit quantities purchased per customer.
Request additional verification before processing an order.

If your order is cancelled after payment has been received, an appropriate refund will be processed in accordance with our Refund Policy.

6. Shipping and Delivery

We aim to dispatch orders within 8-10 after successful order confirmation unless otherwise stated.

Estimated delivery times are provided for convenience and are not guaranteed.

Delivery times may vary due to:

Courier delays
Weather conditions
Public holidays
High order volumes
Events beyond our reasonable control

Risk of loss and ownership of products passes to you upon successful delivery.

Please ensure your shipping address is accurate before placing an order.

7. Returns and Refunds

Our Returns and Refunds Policy forms an integral part of these Terms.

If you receive a damaged, defective, or incorrect product, please contact us promptly at URBANRUDRA with your order details and supporting photographs where applicable.

Refunds, exchanges, and return eligibility will be handled according to our published Returns & Refund Policy.

8. Intellectual Property

All content on this website, including but not limited to:

Logos
Brand names
Artwork
Product designs
Graphics
Images
Text
Website design

is the property of URBANRUDRA or its licensors and is protected by applicable intellectual property laws.

You may not reproduce, copy, modify, distribute, or commercially exploit any content without our prior written permission.

9. Prohibited Uses

You agree not to use our website to:

Violate any applicable law or regulation.
Engage in fraudulent or deceptive activities.
Interfere with the security or operation of the website.
Upload malicious software or harmful code.
Attempt unauthorized access to our systems.
Infringe upon the intellectual property rights of others.
Impersonate another person or entity.
Use automated tools, bots, or scraping software without authorization.

We reserve the right to restrict or terminate access for users engaging in prohibited activities.

10. User Content

If you submit reviews, comments, suggestions, photographs, or other content to us, you grant [STORE NAME] a non-exclusive, royalty-free, worldwide license to use, reproduce, modify, publish, and display such content for business and promotional purposes, subject to applicable law.

You are responsible for ensuring that any content you submit does not violate the rights of others or contain unlawful, offensive, or misleading material.

11. Disclaimer of Warranties

Our website and products are provided on an "as is" and "as available" basis.

To the fullest extent permitted by law, we make no warranties, express or implied, regarding:

Continuous availability of the website.
Error-free operation.
Accuracy or completeness of website content.
Suitability of products for a particular purpose beyond applicable legal guarantees.

Nothing in these Terms limits any statutory rights available to consumers under applicable law.

12. Limitation of Liability

To the maximum extent permitted by applicable law, URBANRUDRA, its owners, employees, affiliates, and partners shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from:

Use of the website.
Inability to use the website.
Delayed deliveries.
Product availability.
Technical failures.
Third-party service interruptions.

Where liability cannot be excluded by law, our total liability shall be limited to the amount paid by you for the specific order giving rise to the claim.

13. Indemnification

You agree to indemnify and hold harmless URBANRUDYA, its directors, employees, affiliates, and service providers from any claims, damages, liabilities, costs, or expenses arising out of your breach of these Terms or your misuse of the website.

14. Force Majeure

We shall not be liable for any delay or failure to perform our obligations due to events beyond our reasonable control, including but not limited to natural disasters, pandemics, government actions, strikes, internet outages, or disruptions in transportation or logistics.

15. Governing Law and Jurisdiction

These Terms shall be governed by and interpreted in accordance with the laws of India.

Any disputes arising from or relating to these Terms or your use of the website shall be subject to the exclusive jurisdiction of the competent courts located in [CITY, STATE], India, unless otherwise required by applicable law.